We understand that trying to understand how legal costs are calculated can be quite complex.

Our pricing sets us apart from many of our competitors and other law firms.

First, we have dedicated pricing fee earner for each area of expertise that ensures that the client is working with someone who has an underlying knowledge of the relevant issues.

Secondly, where other law firms only apply a strict time spent option with invoices detailing daily conduct of the work done by each fee earner and the rate applicable to everyone, we offer pricing options where we work with clients and reflect a more collaborative process with clients’ needs at the centre of the process.

At Gulbenkian Andonian we have a number of flexible payment options to suit you.

We will ensure that we fully explain:

  • How we calculate our fees
  • The likely costs involved to prepare and run your case
  • Any additional costs that may be incurred
  • Any costs that may be recoverable from, or payable by you to the other party.

Depending on your issue we may offer the following funding options:

Fixed Fee – On some matters we have fixed fee options available. This means that a lawyer will assess your situation and provide you with a fixed fee to assist with your case. This gives you a level of cost certainty to get you to a particular resolution. For some areas we are able to do this in stages of your case which gives you even more flexibility.

Agreed Hourly Rate – This is the traditional fee structure which means that a lawyer will assess your case and provide a fully flexible option on an hour by hour basis. You will be given information about the likely overall cost of your matter and you will be updated as to these costs.

Conditional Fee Agreement (Commonly known as No Win No Fee)– With this option there is no financial risk to you. If you lose your case, you will not have to pay for Solicitors fees and this is the risk we take on your behalf. If we win your case, we take a percentage of the damages (up to 25%).

Value Added Tax (VAT)

All of the prices quoted exclude VAT. This is charged at the prevailing rate and is payable on our fees and on most expenses which we are likely to incur on your behalf.  There may be some situations in which VAT is not payable.  We can provide guidance on this, however you are advised to seek your own independent tax advice in this regard.

Our expert conveyancing solicitors understand that buying a house or any other property transaction can be an expensive time, with this in mind we are delighted to be able to offer a comprehensive range of fixed price services aimed at keeping your conveyancing and property legal costs to an absolute minimum.

Conveyancing – Purchase Price List Service Items Price (Not including VAT)

Property Price Our Fee
£0 – £250,000 £750-900
£250,001 – £500,000 £850-975
£500,001 – £750,000 £950 -£1,500
£750,001 – £1,000,000 £1,250 – £1,750
£1,000,001 – £2,000,000 £1,450- £2,000


Additional Fees if applicable

Leasehold Fee £150
Acting for Lender Fee £150
New Build £350
Shared Ownership £250


Disbursements

Bank Transfer Fee £35
Bankruptcy Search Fee £2.90
Priority Search Fee                                      £3.90
ID Check Fee £7.20 per person
Lawyer Checker Fee                                     £12
SDLT submission Fee                                   £3.60
AP1 Submission Fee                                    £3.60
Local Authority search                         Postcode dependent
Drainage & Water Search Postcode dependent
Environmental Search Postcode dependent
Stamp Duty Land Tax   Postcode dependent
Land Registry Registration Fee Postcode dependent


Additional fee to be agreed prior to undertaking any work depending on the complexity of the transaction etc.

Key Stages

Timescales

Exchange of Contracts 4 – 8 weeks

Completion 8 – 10 weeks

Post-Completion 10 – 18 weeks

Complaints Information

At Gulbenkian Andonian we are committed to providing a high-quality legal service to all our clients. When something goes wrong, we need you to tell us about it so that we can resolve the problem and continually improve our standards.

If you have a complaint, please contact the person who has conduct of your case in the first instance.  

What will happen next?

1.Within seven days of receiving your complaint, we will send you a letter acknowledging receipt.  We will provide details of who will be dealing with your complaint, and when you can expect to have a response.  It may be necessary at this stage to ask you for more information, or to invite you to meet with us to discuss your complaint.

2.We will record your complaint in our central register and will investigate your complaint by reviewing the relevant file and the issues you raise.  The member of staff who acted for you may be required to provide further details.

3.We will then provide you with a detailed written response to your complaint, this may include our suggestions for resolving the matter.  We will aim to do this within fourteen days of acknowledging your letter.  If your complaint is very detailed, or your matter has been very complex, it may take us longer to complete a review and to respond to you, but we will keep you advised if this is the case.  Once again, it may be necessary to ask you to come in and meet with us in order to discuss your complaint before we are able to respond fully.

4.Within seven days of any meeting we have with you we will write to you to confirm what took place and any suggestions we have agreed with you.

5.At this stage if you are still not satisfied, please let us know.  We will then arrange to review our decision.  We would generally aim to do this within 14 days.

6.We will then write to you confirming our final position on your complaint and explaining our reasons.  We will endeavour do this within eight weeks of receiving your complaint, unless there are exceptional reasons why we cannot, and we will keep you advised if this is the case.

7.If you are not satisfied with our handling of your complaint, you can ask the Legal Ombudsman (contact details below) to consider the complaint. Normally you will need to bring your complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint.

Legal Ombudsman (enquiries@legalombudsman.org.uk) 03005550333

P.O Box 6806

Wolverhampton

WV1 9WJ

Complaining to the Solicitors Regulation Authority about us

For some types of complaints about solicitors you may contact the Solicitors Regulation Authority, (SRA). SRA is the regulatory body which authorises and regulates UK law firms. 

Complaining to the Legal Ombudsman or the SRA about us

You must always complain to us first and in most cases, you will not be able to take your complaint any further if you have not done so.  Please use the process set out above to complain to us about the service you have received.  We will always try to resolve your complaint as quickly and satisfactorily as we can. 

More information about how to complain to the Legal Ombudsman or the SRA can be found on the SRA website.